Privacy policy
1. An overview of data protection
General
The following is a simple overview of what happens to your personal information when you visit our website. Personal information is data with which you could be personally identified. Detailed information on the subject of data protection can be found in our privacy policy below.
Data collection on our website
Who is responsible for data collection on this site?Data collected on this site is processed by the site operator. The operator's contact details can be found in the site's compulsory legal notice.
How do we collect your data?
Some data is collected when you provide it to us. This could, for example, be data you enter in a contact form.Other data is collected automatically by our computer systems when you visit the website. This data is mainly technical data such as the browser and operating system you use or when you access the page. This data is collected automatically as soon as you enter our site.
Why do we use your data?
Some of this data is collected to ensure the proper operation of the site. Other data may be used to analyze how visitors use the site.
What rights do you have to your data?
You always have the right to request, free of charge, information about your stored data, its origin, recipients and purpose of collection. You also have the right to request that it be corrected, blocked or deleted. You can contact us at any time using the address given in the legal notice if you have any further questions about confidentiality and data protection. You can also, of course, lodge a complaint with the relevant regulatory authorities.
Analytics and third-party tools
When you visit our website, statistical analyses may be made of your browsing behavior. This occurs mainly through the use of cookies and analytics. The analysis of your browsing behavior is generally anonymous, i.e. we will not be able to identify you from this data. You may object to this analysis or prevent it by not using certain tools. Detailed information can be found in the following privacy policy.You may object to this analysis. We will inform you below how to exercise your options in this regard.
2. General and mandatory information
Data protection
The operators of this website take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with data protection regulations and this privacy policy.If you use this site, various personal data will be collected. Personal information is data with which you could be personally identified. This privacy policy explains what information we collect and what we use it for. It also explains how and for what purpose this occurs.Please note that data transmitted via the Internet (e.g. by e-mail) may be subject to security breaches. Complete protection of your data against access by third parties is not possible.
Notice concerning the party responsible for this site
The party responsible for data processing on this site is :
Paris Language and Solutions - l'Etoile, Joël NANGIS
- 38, Boulevard Raspail
75007 Paris - RCS Paris B 497 738 963
- contact@etoileinstitut.com
The responsible party is the natural or legal person who, alone or jointly with others, decides on the purposes and methods of processing personal data (names, e-mail addresses, etc.).
Revocation of your consent to the processing of your data
Many data processing operations are only possible with your express consent. You can revoke your consent at any time with effect for the future. An informal e-mail making this request is sufficient. Data processed before we received your request may still be legally processed.
Right to data portability
You have the right to have data that we process on the basis of your consent or in performance of a contract automatically delivered to you or to a third party in a standard, machine-readable format. If you request the direct transfer of data to another responsible party, this will only be done to the extent that it is technically possible.
SSL or TLS encryption
This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as requests you send to us as site operator. You can recognize an encrypted connection in your browser's address line when it changes from "http: //" to "https: //" and the lock icon appears in your browser's address bar.If SSL or TLS encryption is activated, the data you transfer to us cannot be read by third parties.
Information, blocking, deletion
In accordance with the law, you have the right to receive free information at any time about your stored personal data, as well as its origin, recipient and the purpose for which it was processed. You also have the right to have this data corrected, blocked or deleted. If you have any further questions on the subject of personal data, you can contact us at any time using the address given in our legal notice.
Opposition to promotional e-mails
We hereby expressly prohibit the use of published contact data within the scope of the site's legal notice requirements with regard to the sending of promotional and informational material not expressly requested. The website operator reserves the right to take specific legal action if unsolicited advertising material, such as e-mail spam, is received.
3. Data collection on our website
Cookies
Some of our web pages use cookies. Cookies do not harm your computer and do not contain any viruses. Cookies help to make our website more user-friendly, efficient and secure. Cookies are small text files stored on your computer and saved by your browser.Most of the cookies we use are "session cookies". They are automatically deleted after your visit. Other cookies remain in your device's memory until you delete them. These cookies enable us to recognize your browser the next time you visit our site.
You can configure your browser to inform you about the use of cookies so that you can decide, on a case-by-case basis, whether to accept or reject a cookie. Alternatively, your browser can be configured to automatically accept cookies under certain conditions or to always reject them, or to automatically delete cookies when you close your browser. Disabling cookies may limit the functionality of this website.
Cookies that are necessary to enable electronic communications or to provide certain functions that you wish to use. The website operator has a legitimate interest in cookies being stored in order to ensure an optimized and technically error-free service. If other cookies (such as those used to analyze your browsing behavior) are also stored, they will be dealt with separately in this privacy policy.
Server log files
The website provider automatically collects and stores information that your browser automatically transmits to us in "server log files".
These are :
- Browser type and version
- Operating system used
- Reference URL
- Host name of accessing computer
- Server request time
- IP address
This data will not be combined with data from other sources.Data is processed for the purpose of fulfilling a contract or for measures preliminary to a contract.
Contact form
If you send us questions via the contact form, we will collect the data entered on the form, including the contact details you have provided, in order to answer your question and any follow-up questions. We do not share this information.
We will therefore only process any data you enter on the contact form with your consent. You can revoke your consent at any time. An informal e-mail making this request is sufficient. Data processed before we received your request may still be processed legally.
We will retain the data you provide on the contact form until you request its deletion, revoke your consent for its storage or the purpose of its storage is no longer relevant (e.g. after we have responded to your request). All mandatory legal provisions, in particular those concerning mandatory data retention periods, remain unaffected by this provision.
Data processing (customer and contract data)
We collect, process and use personal data only insofar as this is necessary to establish or change a legal relationship with us (basic data). Data is processed for the purpose of fulfilling a contract or for measures preliminary to a contract. We collect, process and use your personal data when you access our website (usage data) only to the extent necessary to enable you to access our service or to bill you for the same.The customer data collected must be deleted after completion of the order or termination of the business relationship. Legal retention periods remain unaffected.
Data transmitted when concluding a contract
We transmit personally identifiable data to third parties only to the extent necessary to fulfill the terms of your contract, for example, to companies responsible for delivering goods to your location or banks responsible for processing your payments. Your data will not be passed on for any other purpose without your express permission. Your data will not be disclosed to third parties for advertising purposes without your express consent.
Data is processed for the purpose of executing a contract or for measures preliminary to a contract.
Etoile Institut de Langue uses the Fidelo platform to manage online registrations and student files. Fidelo enables us to centralize and secure all information relating to our students, including personal data, length of stay, invoices and certificates. Access to this information is strictly reserved for our administrative team, and is only used to ensure the smooth running of each student's stay at our school. We are committed to protecting the confidentiality of your personal data and to using it solely for our educational mission.
You can consult their privacy policy here
Data transferred when registering for services and digital content
We pass on personally identifiable data to third parties only to the extent necessary to fulfill the terms of your contract with us, for example, to the banks responsible for processing your payments.Your data will not be passed on for any other purpose without your express permission. Your data will not be disclosed to third parties for advertising purposes without your express consent.Data is processed for the purpose of fulfilling a contract or for measures preliminary to a contract.
Etoile Institut de Langue uses the Fidelo platform to manage online registrations and student files. Fidelo enables us to centralize and secure all information relating to our students, including personal data, length of stay, invoices and certificates. Access to this information is strictly reserved for our administrative team, and is only used to ensure the smooth running of each student's stay at our school. We are committed to protecting the confidentiality of your personal data and to using it solely for our educational mission.
You can consult their privacy policy here
5. Marketing e-mails
Joel NANGIS, Paris Language and Solutions - l'Etoile, is authorized, if he has received consent, to send marketing e-mails to his customers. This particular form of consent must be voluntary, unambiguous and specifically informed. These requirements are deemed to have been met when customers have wished to receive marketing e-mails (i.e. have actively given their consent).
Customers will always have the right to object, free of charge and on simple request, to the processing of their personal data for the purposes of direct marketing to customers, without having to justify themselves. To do so, simply click on the "unsubscribe" link in any e-mail received from Paris Language and Solutions - l'Etoile, or contact us at the following e-mail address:
Once a customer has objected, his or her personal data will no longer be used for direct marketing purposes.
Marketing e-mails contain information that we consider to be of potential interest to our customers, such as the latest information about our products and services.
4. Plugins and tools
Google fonts
We use Google Fonts on our website. These are "Google Fonts" from Google Inc. For the European area, Google Ireland Limited (Gordon House, Barrow Street Dublin 4, Ireland) is responsible for all Google services.
You do not need to log in or enter a password to use Google Fonts. In addition, no cookies are stored in your browser. Files (CSS, fonts / fonts) are requested via the Google domains fonts.googleapis.com and fonts.gstatic.com. According to Google, CSS and font requests are completely separate from all other Google services. If you have a Google account, you don't need to worry about your Google account details being passed on to Google while you're using Google Fonts. Google records the use of CSS (Cascading Style Sheets) and fonts and stores this data securely.
What data is stored by Google?
When you visit our website, fonts are downloaded from a Google server. This external call transfers the data to the Google server. In this way, Google also recognizes that you or your IP address are visiting our website. The Google Fonts API has been developed to reduce the use, storage and collection of end-user data to what is necessary for the correct provision of fonts. By the way, API stands for "Application Programming Interface" and serves, among other things, as a data transmitter in the software industry.
Google Fonts securely stores CSS and font requests with Google and is therefore protected. With the usage figures collected, Google can determine the extent to which individual fonts are received. Google publishes the results on internal analysis sites such as Google Analytics.
Information such as language settings, IP address, browser version, browser screen resolution and browser name is automatically transmitted to the Google server whenever Google Font is requested.
It is not clearly communicated by Google whether this data is recorded or not, so we have chosen to use a tool (OMGF) to locally host the typos used on our site.
Google also uses data from its own crawler to determine which websites use Google Fonts. This data is published in the Google Fonts BigQuery database. Contractors and developers use the Google BigQuery web service to examine and move large quantities of data.
Google reCAPTCHA
We use "Google reCAPTCHA" (hereinafter "reCAPTCHA") on our websites. This service is provided by Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google").
reCAPTCHA is used to check whether data entered on our website (e.g. on a contact form) has been entered by a user or by an automated program. To do this, reCAPTCHA analyzes the site visitor's behavior according to various characteristics. This analysis starts automatically as soon as the website visitor enters the site. For the analysis, reCAPTCHA evaluates various pieces of information (for example, the IP address, the length of time the visitor has been on the website or the mouse movements made by the user). The data collected during the analysis will be transmitted to Google.
The reCAPTCHA analyses take place completely in the background. Visitors to the site are not informed that such analysis is in progress.
Data processing is based on legitimate interest. The website operator has a legitimate interest in protecting its site from abusive automated crawling and spam.
For more information on Google reCAPTCHA and Google's privacy policy, please visit the following links: https: //www.google.com/intl/fr/policies/privacy/ and https://www.google.com/recaptcha/intro/ android.html
Youtube
Our website uses YouTube plugins, operated by Google. The site is operated by YouTube LLC, 901 Cherry Avenue, San Bruno, CA 94066, USA.
If you visit one of our pages with a YouTube plug-in, a connection is established to the YouTube servers. The YouTube server is then informed of the pages you have visited.
If you are logged in to your YouTube account, YouTube allows you to associate your browsing behavior directly with your personal profile. You can prevent this by logging out of your YouTube account.
YouTube is used to make our site attractive. This constitutes a legitimate interest.
For further information on the processing of user data, please consult YouTube's data protection declaration at https://policies.google.com/privacy?hl=fr&gl=fr
9. Liability
Paris Language and Solutions - l'Etoile, Joel NANGIS is responsible for and will at all times be able to prove its compliance with the RGPD as well as the principles set out herein. Paris Language and Solutions - l'Etoile will keep records of the processing activities taking place under its responsibility and these records must include the information required by the RGPD. To the extent that this provision is applicable, Paris Language and Solutions - l'Etoile shall make the statements available to the supervisory authority upon request.
This privacy policy is the responsibility of Joel NANGIS. Any request concerning this charter should be addressed to Joel NANGIS, at the following e-mail address:
contact@etoileinstitut.com
10. Claim
Customers are able to make a complaint about our processing of their personal data. All queries and complaints will be dealt with in a timely manner by the person responsible and in accordance with internal procedures.
In the unlikely event that customers have suffered harm as a result of a breach of their rights under the data protection policy and Joel NANGIS has been unable to deal with the complaint appropriately, customers may submit a complaint to the relevant authority.
Complaints may be addressed to Joel NANGIS, at the following e-mail address:
contact@etoileinstitut.com
11. Modifications to the present charter
The present charter may be updated from time to time, in particular due to changes in current legislation or a change in the structure of Paris Language and Solutions - l'Etoile. In such cases, customers will be informed by e-mail or on the website before the changes take effect. We recommend that all our users consult this page regularly for the latest information on our privacy practices.
Published on 08/07/2024
